Frequently asked questions
- Standard 50-minute session: $190 per session
**Please note, after-hours appointments (before 8am, after 5:30pm, or on a Saturday or Sunday) attract a $20 surcharge
If eligible, you may receive a rebate through Medicare (Mental Health Treatment Plans required) or via Private Health Insurance.
- The current Medicare Rebate for a 50-minute session is $93.35 for a General Psychologist.
**Please note: The APS National Schedule of Recommended Fees 2023-2024 has the standard 46 to 60-minute consultation fee at $300. For more information please visit: https://psychology.org.au/psychology/about-psychology/what-it-costs
Due to the high demand for appointments, we would appreciate if you can notify us 48 hours in advance if you cannot make your scheduled appointment.
This will also help us to offer earlier appointments to waitlisted clients. Please contact us if you wish to reschedule or cancel your appointment.
Fee that applies
Cancellations or reschedules made with greater than 48 hours ahead of appointment time – NO FEE
Cancellation within 48 hours, Missed appointments (no-show) – $190 (Full Session Fee)
*You will receive an Email reminder 4 days prior to your appointment and a SMS reminder 4 days prior to your appointment.
*We understand that unforeseen emergencies can arise, preventing you from providing us with prior notice. If such situations occur, we kindly request you to contact us promptly via call, text, or email to explain the circumstances.You may be eligible for a Mental Health Treatment Plan from your GP. This plan is created during a consultation with your doctor, it outlines the treatment and support plan for your condition.
Having a Mental Health Care Plan allows you to have up to ten individual, and ten group therapy sessions per calendar year, with a rebate provided by Medicare. If you have this plan, please inform your psychologist, and provide a copy of the plan for reference.
No, you don’t need a GP referral to make a booking!
For any self-referrals, simply send us an email directly at admin@tealmind.com.au
We offer therapy services through the NDIS. We can help clients who are either plan managed or privately managed. Feel free to talk to us to learn more about how this works. The NDIS therapy rate for psychology is $214.41 per session.
Telehealth is a way for health professionals to provide services remotely through online or telephone systems. Telehealth is shown to be as effective as in-person therapy for psychological treatment. To set up a telehealth session, a link will be sent via email or text before the scheduled time, clients should prepare a quiet and private space and turn off any notifications. Appointments can be made on our online booking portal, and clients can choose their preferred psychologist. The frequency of sessions will depend on the individual’s concerns and can be discussed with the therapist. Telehealth appointments are also eligible for a Medicare rebate.
